Support
Open a Support Ticket
Something stopped working, or an automation isn’t behaving the way it should? Tell us what you’re seeing and we’ll pick it up from here.
Submit a Ticket
You’ll get an email confirmation as soon as your ticket is logged.
What To Expect
When you’ll hear back
Response times depend on the support tier included with your plan. Full details are on the pricing page.
Bronze
Within 3 business days
Email support, with proactive failure monitoring on your automations.
Silver
Next business day
Email support, with proactive failure monitoring on your automations.
Gold
Same business day
Priority channel (Slack or phone) plus email, with monthly reporting.